Do You Want The Simplest Way on Earth To

Make your team more productive & deliver better customer value using Lean Thinking & Methodology?

These lean tweaks lead to an almost immediate spike in the levels of productivity and customer value generated for nearly all businesses that try them...

From Samatha Allen - CEO, Lean Institute Africa

Dear Leader,

Most businesses were not prepared for what happened a few months ago. I don't blame any leader for being swept out by the tide of lockdown.

It did pull a number on us.

We went through a period of uncertainty, but lockdown restrictions are easing up. Doing business is going to be easier now.

But I am aware that there are so many businesses that aren't going to make it to the other side. There are a lot of them that aren't coming back from lockdown.

It's sad but that's the reality.

The thing is:

It can be easy to blame the lockdown on what happened to the businesses that aren't going to see the other side.

Some didn't have to go under the way they did.

Something else aided the lockdown in burying them 6 feet under and making sure they don't come back.

Some businesses might still be with us if they avoided simple mistakes. Businesses will fail when you have processes that don't help your team work efficiently and effectively.

Because work takes more time than it should. Your team starts feeling overwhelmed by this and then becomes unproductive.

Then they become disengaged and crucial work never gets done.

Your resources don't get used to their fullest capacity so your overheads cost more money than they should to run your team.

This makes it hard for your team to be successful. Reaching all the goals you set becomes an impossible dream.

Your team wastes time on things that don't produce value for customers. You end up with products and services that aren't the right quality for customers.

They leave you for your competitors and business doesn't go as well as it should, as a result.

Your team end up being riddled with complex problems that are difficult to solve and with no way to overcome them.

You could get away with this in your businesses before the lockdown. Leaders could get away with this...

Resources weren't as tight as they are now.

Those bottlenecks you have in your processes weren't so important to solve. Your team not being as productive as possible wasn't stopping you from delivering your products and services.

But not anymore.

You can't afford to have that happening. No leader can afford that.

Warren Buffet once said, "You never know who's swimming naked until the tide goes out."

Well, the lockdown exposed who was swimming naked.

You can't get away with being inefficient and ineffective during a crisis. Some of the businesses may have had a better chance at survival if their teams were more productive and their resources were used properly.

Jobs could have been protected too.

Lockdown would've been tough but it wouldn't have been a death warrant.

That's why my team and I at Lean Institute Africa created:

Lean Foundations

It's been expertly designed to help your team succeed in today's tough market.

It's made to help you use Lean Thinking & Methodology so you can streamline your business & managerial processes, get more productivity out of your team, and solve all the problems that stop you from succeeding.

That way, you and your team can focus on doing the work that matters most:

Delivering high-quality products and services to your customers while using your resources effectively by using simple processes

Go live on Zoom with a Lean Six Sigma Black Belt and Prince 2 Project Practitioner

Get over 50 years of lean expertise packed into 10 weeks and over 20 hours of content

Learn from a specialized unit of the Graduate School of Business, University of Cape Town

Get a locally and globally recognized certificate of completion once you're done

Click Here To Enroll in Lean Foundations Now!

Avoid the mistake that stops leaders from having effective systems and processes

Creating and managing effective processes is the key to delivering high-quality products and services.

Your team is lost without effective processes and you simply cannot deliver the kind of quality that keeps your customers coming back to you.

But leaders make a big mistake when they want to get more work done and deliver high-quality products and services.

They think that they need to add more staff to their team or have their current team do more work.

That almost never works!

It's like pouring water into a leaky bucket and expecting it to hold water.

If your systems and process don't change, your business won't improve. It doesn't matter that you're hiring more employees or having the same number of employees do more work.

It just means that you'll have more unproductive people in your team.

And more overheads, more bottlenecks, and an unhappy, overworked team...

...with absolutely no improvement to show for it and more wasted resources that drain your cash flow.

Your customer value won't improve by just adding more people, or doing more work, and team morale most certainly won't improve either.

That's just doing more of the same.

Instead, you need to create systems that:

  • Deliver higher quality, while using the same resources or using less of them
  • Empower your team to do work that improves customer experience
  • Eliminate wasteful activities that increase operational costs
  • Solve any problems that you have in your business fast

And that without question is:

The simplest way to deliver higher quality to your customers and turn your team into a high-performance, customer value creation machine

The fact is:

Getting more people to do more work isn't the best way to deliver high-quality products and services for your customers.

It also isn't the best way to be effective as a leader and manager in business.

Every successful leader knows...

Having the right processes and systems that allow your team to do work that delivers the most customer value efficiently and effectively is what sets you up for success.

You can't do things that add little to no value for your customers.

You can't compete when your customers are complaining about the quality of your products and service.

Most importantly, you can't become more profitable if your processes & systems are wasteful and lead to bottlenecks and lost time and money.

You have to innovate.


Your customer requirements have changed

You can't do the same things you've always done. That's a death sentence for your business.

You need to refocus your thinking to deliver new requirements.


Your resources are limited

You can't afford to use more resources than you already are to deliver your products and services.

You need to use your current resources, or less, to do more.


Your market is different now

You can't have tons of products and services you can't sell because of changing customer demand.

That kills your cash flow and jeopardizes your job and your business.

You need to deliver the products and services that your customers are willing to pay for. At a higher standard than your competitors.


Your team is overburdened

Your team can't be doing work that doesn't drive customer value.

You need to empower your team to do valuable work that improves customer experience and adds to your bottom-line.

Leaders who understand how to navigate the new normal and understand simple lean process & systems to get more done with less are going to win.

You will survive and thrive in a cutthroat and rapidly changing market.

Lean Foundations is built to help you do that using Lean Thinking and Methodology.

Here are just a few of the things you'll learn in Lean Foundations:

  • The secret to consistently delivering better products and services than your competitors. This lean tool will allow you to retain customers while competitors are losing theirs to you.
  • Reduce your stock levels by freeing up space and capital tied up in stock. (Hint: this helps reduce the risk of changing markets).
  • How to do more with your current resources or even less resources. Get the ability to do more with your current resources by using a little known method for calculating how many resources you need for every step in your processes.
  • What's the best way to pivot? Here's everything you need to know to be agile and flexible in a changing market with little risk.
  • The genius tools for improving the flow of your products and services from order to your customers. Speed up your delivery so you can reduce working capital and inventory allowing you to have a faster cash flow cycle.
  • The single most powerful way to ensure your team is getting the right work done. Use this powerful technique to see your team's progress at a quick glance.
  • Without this, you're lost. Use foolproof metrics to measure and know how well your business is doing.
  • How to finally get rid of customer complaints. Respond to your customers' issues quickly so you can retain them for longer.
  • Improve the quality of your processes without hiring more people. Get more productivity from the current members of your team without overwhelming them with more work.

"Get organised and eliminate waste and save money and save time"

Empower your team to thrive in crisis

Do you know the one thing that destroys team morale and productivity?


It sounds basic but problems that go unsolved for long enough are all you need to unravel a team. Leave them unsolved for longer and they can go as far as bankrupting a business.

That's happening as we speak.

The lockdown is a crisis that created problems in businesses and the leaders in them were sometimes not quick enough to solve them.

Problems in your processes cause work to go undone which leads to problems with your products and services, and that leads to you losing customers.

Most of these problems can be avoided.

Your team needs to perform at it's best if your company is going to make it survive the tough times we're in and thrive in the future.

But that's an impossible dream to achieve if you keep having the same problems happening over and over again.

Teams fall into the trap where they're doing stuff but never achieve anything and things never improve.

You shouldn't be constantly putting out fires that seem to reignite right after you put them out.

That kills your team's performance and prevents them from doing work that creates customer value.

And the last thing you want is a team that isn't performing to the standards you need as a leader.

You cannot afford that in a crisis.

Especially in times of crisis when it's absolutely critical that you're able to deliver the quality that customers expect.

You need a team that can solve problems so you can achieve your goals and deliver the customer value that you need to succeed as a business.

That's where the A3 Problem-solving Method comes in.

It's called that because you literally only need an A3 piece of paper to use to solve any and all the problems that plague your business and your team.

It will help you:

Stop crisis-mode thinking that only leads to more problems

Use a calm, rational way to solve problems instead of relying on knee-jerk methods that only make your situation worse.

Get a practical template to solve complex problems

Implement a structured approach to problem-solving that's well thought out and tested in many industries.

Learn how to coach employees to develop their problem-solving skills

Delegate responsibility to your team and enable them to solve their own problems and those you're facing as a business.

Solve the real problem and stop jumping to conclusions

Implement tangible improvements in your business that can reduce costs instead of wasting time with reoccurring problems

"Learn to switch to a more positive style of leadership"

Lean Foundations is a hands-on, live 10-week course

Here's the course curriculum that we've built from the ground up, with live training sessions and Q&A sessions on Zoom so you get both the information and the support you need.

Week 1

Introduction to Lean & Customer Value

Understanding who your customers are and what is valuable to them is vital to any business that wants to grow, make more profit, and have a base of loyal customers that keep coming back.

You'll learn the origins of Lean Thinking and how you can deliver consistent customer value and how you can compete in a changing market.

Week 2

Identifying Waste, Variation, Overburden & Flow

We need to be consistently analyzing our internal processes to determine the best way we can deliver customer value.

There are 3 obstacles that you will find in your processes that prevent you from delivering value to your customer, costing you time and money, and stopping you from doing more with your current resources.

You'll learn how to identify and eliminate these 3 obstacles.

Eliminate these obstacles and you'll be able to do more with your current resources, ensure you can deliver your products and services to the customer exactly when they want and where they want.

And reduce your operational costs and increase your profits.

Week 3

Understanding the Value Stream

The value stream map is one of the most important tools in the Lean methodology.

This tool used in the right way can give you and your team real insights into your customer experiences.

It will also show you what it really takes to produce your products and services.

You'll learn how to analyze your processes from the time a product or service is ordered to the time the customer receives their order so you know exactly what to focus on to make it more effective and efficient.

Week 4

The Basic Lean Toolkit

You need some tools to deliver consistent value to your customers.

Here they are:

  • Takt Time: Never leave a customer waiting! Learn how you and your team can work at a rate that will satisfy your customer demand.
  • Workload Balancing: This useful tool will show you how to use your current resources more effectively, do more with the same resources, and calculate the exact number of resources required for each activity.
  • 5S Workplace Organization: Learn how to keep your workplace, tidy, and organized in a specialized way that means your team can be more productive.
  • Visual Management: Set up visual management for your teams to ensure clear direction, high performance, problem-solving and continuous improvement at all levels of your business.
  • Standard Work: Develop standards in your workplace to reduce variation and ensure your customers receive high quality products and services everytime!

Week 5

Introduction to A3 Problem-Solving

You'll learn how to use a simple A3 piece of paper so your team can have a simple, structured, thought-out approach to complex problem-solving.

It will help you achieve a dramatic transformation to the mindset, culture, and problem-solving skills of your team, while achieving tangible benefits to your business.

Week 6

Understanding the Current Situations of the Problems in Your Business

The first step to solving a problem is to be clear on what is the actual problem you are trying to solve and the current environment surrounding the problem.

You'll learn how to find the real problems in your organization so you can focus on finding the right solutions.

Week 7

Developing & Practicing Your Coaching Skills

Developing coaching skills is vital to your team's success in the problem-solving process.


Because it progresses the thinking of team members, and allows them to see things they were not able to see before.

You'll learn coaching techniques that you can use with your teams to enable and support them in problem-solving.

Week 8

Getting to grips with the Problem Statement & Target Goal

What would good look like and how will we know if we successfully solved the problem?

You'll learn how to set measurable targets to achieve at the end of the problem-solving process.

This allows you to have a more structured approach to achieving the benefits you set out to achieve.

Week 9

Identifying Root Cause & Implementing Countermeasures

You'll learn how to effectively find the root cause of any problem.

This may sound simple but it is probably the hardest part of the problem-solving process.

If you do not find the root cause of the problem, your problems will keep reoccurring.

You also won't be able to improve your team's performance or the quality of your products and services.

Week 10

A3 Feedback To The Coaching Group

Starting from week 5 you will be working on a real problem from your workplace.

You will be able to apply the knowledge, work through the problem-solving process with your course group, and achieve tangible benefits by the end of the course.

Learn from experts in improving business processes

Lean Institute Africa is a member of a global network of Lean experts and a specialized unit of the Graduate School of Business at the University of Cape Town.

Hurry! Lean Foundations starts soon...

The 1st session starts on the 30th of September 2020.

But registrations end on the 29th so if you're interested in registering. I recommend that you do it now!

This is how long you have left before registrations close:


Meet Your Instructor

Hey, I'm Samantha, and we've already met more than once now.

But I'll just reintroduce myself.

I'm the CEO of Lean Institute Africa

I've spent about ten years helping the National Health Service in the UK to streamline operations and reduce its budget.

Now I work with organizations in South Africa to improve their processes, customer service, and employee engagement.

I have a passion for training and skills development in Lean Management.

I'm an accredited Lean facilitator, assessor, and moderator.

I'm also a Lean Six Sigma Black Belt and Prince 2 Project Practitioner.

And I have experience in Healthcare, Pathology Services, Oil & Gas, and Financial Services.

Here's how much it costs

Lean Foundations

  • 10 weeks of course content from an accredited Lean facilitator - for over 20 hours
  • Hands-on live coaching on Zoom with the CEO of the only official member institute of the Lean Global Network in Africa
  • 5 Proven Lean toolkits for rapid business improvement
  • High-quality training from a specialized unit of the Graduate School of Business, University of Cape Town
  • Interactive training with practical skills you can use to solve problems and improve your team and business
  • Certification of completion which is both locally and globally recognized

Enroll now for 1 payment of R12,500

Get a No-nonsense 100% money-back guarantee

We stand behind our products and customers here at Lean Institute Africa.

We're so confident that you'll love our Lean Foundations course that if you decide after the first 2 sessions that you don't want to be a part of it we'll give you all your money back.

No questions asked.

All you have to do is just say you don't want to be a part of it and you'll get a 100% full refund.

It's as easy as that!


What will I learn in this course?

You will learn a simple lean methodology for improving your managerial and business processes and systems.

Making you an even more effective leader who can lead a high performance, productive team to deliver higher quality products and services.

Can I enroll more than one person?

Yes, you can enroll more than one person but we do have a limit of 10 delegates from each business.

You'll get a lot more value if your leadership team does this course.

Can the company I work for pay for this course?

Yes, it can pay for the course through your procurement department.

Please note: It might take time for procurement to process your request so make sure you talk to the relevant people long before we close registrations.

How do I enroll myself or my team for Lean Foundations?

Just click on any link on this page and you'll be given instructions on how you can go through our simple enrollment process.

It's just 2 simple steps.

When does the course start?

We start with Lean Foundations on Wednesday 30th September 2020.

Where do the training sessions happen?

Each session happens live on Zoom for 2 hours for 10 weeks. The sessions happen every week and they start at 7 pm sharp.

You'll get a reminder before every session with a link to each session so you can prepare well before time.

Do I get a certificate for completing the training?

Yes, you'll get a certificate of completion at the end of the 10-week course.

We're a member institute of the Lean Global Network so our certificates are locally and globally recognized.

What if I don't like the training sessions?

If you don't like Lean Foundations after the first 2 sessions, all you have to do is tell us and we'll give you all your money back.

That's a full 100% refund.

We won't put you through a long tedious process or use sleazy tactics to guilt-trip you into staying.

We'll just ask for some feedback on why you decided to change your mind and use it to improve our service.

Are you ready to make your team more productive and improve your customer value?

Enroll for Lean Foundations before time runs out.

We're going live soon so take action now so you don't miss out.

You won't get another opportunity to enroll after the timer below hits 0.

Click Here To Enroll in Lean Foundations Now!